We are pleased to provide you with our Terms and Conditions, which outline the rules and guidelines for using our platform (the "Platform"). By accessing or using the Platform, you agree to be bound by these terms.
These Terms and Conditions constitute a legally binding agreement between Jesters Casino (Ireland) ("we", "us") and any individual who accesses or uses the Platform (you" or "user").
By registering an account with us, you confirm that:
To use the Platform, you must meet our eligibility requirements. These include:
We reserve the right to restrict access to our Platform for users from certain countries, territories, or jurisdictions. This may include but is not limited to restrictions on account registration, deposit and withdrawal capabilities, game availability, promotions, bonuses, rewards, content, and services available through our website, mobile app(s) or any third-party applications (collectively referred as the “Service”).
We reserve the right to terminate or restrict any accounts deemed to belong to a single person or entity across multiple user names or devices, even if such users share personal details like IP address.
As part of our Know Your Customer (KYC) procedures, we may request identification documents from you. These include:
We use this information to verify your identity, prevent money laundering, and ensure compliance with regulatory requirements. You are responsible for ensuring the accuracy of the information provided.
You must accurately complete your registration profile with all required details. If we detect discrepancies between registered info and our records, you may be asked to provide additional verification documents.
You are responsible for keeping your login credentials (username/password) confidential. You must:
Restricted Behavior and Prohibited Activities
The following actions may result in the suspension or closure of your account, without prior notice:
We monitor transactions to prevent fraudulent activities, such as money laundering, unauthorized account use, or manipulation of outcomes. Our processes may involve:
Each game has its unique rules regarding stakes, minimum/maximum bets, maximum payout caps, rollover requirements for bonuses, and odds fairness checks on winning potential outcomes which are subject to our discretion. Winning is determined by the outcome of a particular gaming event or series of events only at such point in time.
We reserve the right to reject, freeze, cancel or withdraw any bonus, promotion offer (collectively referred as "Rewards") if we suspect that there has been an attempt at abuse of this system. Examples include:
Our minimum deposit limits will be displayed clearly on each platform under the deposits section, while maximum payout caps are listed under account profile or winnings page respectively (where possible). If any changes to these rules occur they shall apply prospectively. For payments received within 24 hours of a game session you might need verification before it can reach your bank account.
To prevent potential money laundering, and other financial crimes we reserve the right to request source funds for some winnings beyond standard thresholds prior withdrawing these from our platform and may do this regardless of whether player has submitted required documents previously. Where such is demanded, we will send instructions on what documents or additional information needs completing.
We work hard to ensure speedy payment processing but in rare cases due diligence reviews might be necessary as explained above before payouts can occur.
Self-Exclusion and Account Restrictions
You may choose to self-exclude from our website for any length of your preference, and your account will then become restricted. If you request temporary restrictions due to concerns with betting habits these shall be effective until such date (inclusive) that you have been notified is a minimum of 72 hours however we encourage more.
We use reputable third-party auditing firms who are experienced in evaluating the quality and security of game outcomes and compliance with applicable gaming regulations. Results can also be found through our homepage by looking for specific provider names listed under each respective slot machine or table game product heading section provided at all times.
In cases where a player's account has been compromised, technical difficulties prevent fair gameplay, a bet was made and then cancelled after losing money, a payment to our players took more than 24 hours prior this being received from their bank after completion of transaction with us by them when that is greater than twenty four (24) hours elapsed time period we shall endeavour within reason.
We reserve the right without notice to either temporarily suspend access your account has, or terminate it altogether if our suspicions regarding identity verification discrepancy match other anomalies observed across respective systems operated. Any winnings which remain should still be payable up to limit mentioned below.
Our intellectual property rights in all content contained within this website are reserved by us as the owner of brand name used (including logos, product names & trade mark symbols). For purposes described under general conditions rules applicable jurisdiction shall apply for your disputes related with such usage rights including our claim against third party websites.
Our obligations to you are limited. Except where explicitly required, nothing in these terms or any other communication between us and user imposes an obligation upon us greater than that arising out from a common law agreement which may be rescinded at all times without further notice whenever we see fit – also taking account various rights provided elsewhere throughout document.
These terms are valid as long they remain posted on our website. You agree to periodically check and familiarise yourself with any updates or changes made to them since first accessing the Platform in your lifetime so far.
How We Can Be Reached
If you have questions about these Terms & Conditions, please do not hesitate to contact us.
Please note that all emails received by our support team shall be reviewed within twenty-four (24) hours unless otherwise specified above under certain situations mentioned and any further response will depend on your availability when they get in touch regarding this.
