At Jesters Casinos, we understand the importance of providing exceptional support to our valued members and guests. Whether you're experiencing technical issues or need assistance with your account, please don't hesitate to reach out.
Our dedicated team is available to assist you with any queries or concerns you may have. You can contact us through various channels to find the best fit for your needs.
You can email our support team at any time, and we will respond as soon as possible. Please allow up to 24 hours for a response during working hours (Monday to Friday, 9am - 5pm GMT).
Phone:We have physical locations in Tallaght, Dún Laoghaire, Dublin City, and Wexford where you can visit us in person.
Sorry, we do not offer live chat support at this time.
For a wealth of information on our services, rules, and policies, please refer to our online Help Centre. It's packed with answers to your most frequently asked questions.
We strive to maintain accurate and up-to-date content in our FAQ section, but if you're unable to find the answer to your question or require further clarification, we recommend reaching out to us through email or phone.
If you need assistance with verifying your account information or have questions about the verification process, please contact our support team via email. We will be happy to guide you through the next steps.
In case of technical issues related to gaming platforms, payment processing, or other system-related problems, please reach out to our support team via email. We will do our best to resolve the issue promptly.
We're committed to supporting responsible gambling practices and offer self-exclusion options for members who feel they need assistance in maintaining a healthy relationship with gaming. If you'd like to discuss further or require guidance on this process, please don't hesitate to contact us through email or phone.
Self-Exclusion Form: Please inquire about our Self-Exclusion Policy at the Cashier Desk of any Jesters Casinos location.
Our services are accessible via various devices. For optimal experience with gaming platforms on mobile devices, we recommend using a device that meets the recommended system specifications.
Recommended System Specifications: Ensure your mobile or desktop computer meets these minimum requirements to prevent potential issues.
We encourage you to contact us through our preferred channels for more efficient assistance.
We strive to respond to all inquiries as soon as possible during working hours. You can expect a response within:
Please contact us via email if you suspect unauthorized activity on your account or have questions about maintaining the security of your gaming profile.
In rare cases where issues cannot be resolved promptly by our initial team, please allow for a reasonable escalation timeframe to reach more specialized support. Our staff will communicate with you regarding further action and an estimated resolution timeline during this process.
We appreciate your patience and cooperation in resolving any concerns you may have with your account or services offered by Jesters Casinos.
